March 17, 2022

Sofitel Beverly Hills
Los Angeles, CA, USA

Sofitel Beverly Hills - Los Angeles, CA, USA

A Human-Centric Approach to Customer Service

Today's customers are informed and empowered. They expect businesses to understand their needs and engage with them on their terms. Empathy is no longer an optional ingredient when engaging with today's customers; its table stakes. 

Join the Freshworks discussion as they explores Empathy and Human Centricity as foundational concepts when designing your customer experiences.



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