CIO Southern California Roundtable Dinner by Freshworks | March 17, 2022 | Sofitel Beverly Hills - Los Angeles, CA, USA

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A Human-Centric Approach to Customer Service

Keynote Presentation - 7:00 pm - 9:00 pm

Today's customers are informed and empowered. They expect businesses to understand their needs and engage with them on their terms. Empathy is no longer an optional ingredient when engaging with today's customers; its table stakes. 

Join the Freshworks discussion as they explores Empathy and Human Centricity as foundational concepts when designing your customer experiences.

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